Terms & Conditions

1. Prices


Prices may be changed without notice. Selling prices to the public include at the legal rate.


2. Orders 


Orders should be made through the portal www.pakistanoptics.com or via email naming the product name, quantity, billing data, delivery address and payment method.


Delivery time within Pakistan for sunglasses is 4 to 5 days working and for sight glasses between 5 to 7 working days. For the rest of the world it may take between 7 to 15 working days.


If delivery is not completed successfully (for example wrong address is provided, pickup failed, etc) the customer can be charged extra shipping costs for the new delivery.


Pakistan Optics doesn’t consider STOCK contact lenses the spherical contact lens with POSTIVE PWR, NEGATIVE PWR higher then -4.00, any toric contact lenses or any multi-focal contact lenses, for all of there the usual delivery time is from 3 to 5 business days.


3. Payments and Discounts



Internet


- VISA, MASTERCARD E AMERICAN EXPRESS;

- PAYPAL;

- Wire Transfer - ___________________________________________


All discounts are shown on our website at www.pakistanoptics.com, via email or on our Facebook page.


The invoice and receipt follow along with the order.  


4. Return


Pakistan Optics’s consumers can return, with or without exchange, any product purchased at Pakistan Optics within 10 working days of delivery. The return or product exchange is possible only if the equipment and all components’ contained in the package are returned in the condition they were sold, in an excellent state of conservation.(new or like new)


Any product that reveals greater use than the simple proof of the glasses by the customer, that product won’t be accepted.


All shipping costs of returning orders are of the customer responsibility.


After we receive your item, a refund is initiated. If you canceled a pickup item, and you were billed for it we proceed with the refund after we receive it, if the order is still waiting to be shipped we initiate your refund  immediately after you submit your cancel request. 


The refunds are always processed on the customers payment method. Credit cards refunds usually take up to five business days to be processed, customers should contact their card issuing banks for more details.


5. Warranty


Your new glasses are warranted to be free of manufacturer's defects, which includes material and workmanship .


Scratching is a normal result of use, and is not considered a defect. Breakage by use or loss is not covered.


The customer will be responsible to all shipping costs between Pakistan Optics and customer delivery address.


The contact lens cases and liquid can not be opened.


6. Technical Assistance 


The Pakistan Optics guarantees assistance to all brands that it represents. These should be sent to Pakistan Optics always accompanied with the purchase invoice.


8. Deliveries


All products should be delivered in Pakistan by the transportation service within 24H taking up to 5 days depending of the delivery address. Within Pakistan 5 to 7 working days. For the rest of the world it takes 7 to 15 working days.


9. Shipping Costs


Shipping costs may vary depending on the quantity and value of your order is always displayed at the end of the order. General shipping rates are mentioned as below.

  • Within Pakistan : Free shipping
  • UAE and the Middle east: USD20$ 
  • United Kingdom & EU: 25$
  • Rest of the World: 30$